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Alicia Good’s 2013 Audi Q5 was badly damaged after an employee at AE German Car Service allegedly drove it away from the Hollywood-area garage and crashed it. The shop told Fox 11 Los Angeles that its insurance company was handling the matter; the circumstances of the drive and any police or insurance findings have not been reported.
Alicia Good’s 2013 Audi Q5 was severely damaged after an employee at AE German Car Service allegedly drove it away from the shop and crashed it, according to reporting by Fox 11 Los Angeles and The Drive. Good had left the SUV for a fluids check; the garage told Fox 11 the matter was being handled by its insurer, while the circumstances of the drive and the crash remain unclear.
The crash reportedly happened on the night of September 4, after Good dropped the Q5 at the Hollywood-area garage. About 18 hours later, the shop called her and said the SUV had struck a Jersey barrier roughly nine miles away. The shop reportedly said an employee had “taken it home.” The available report does not establish why the employee had the vehicle away from the garage or whether the drive was connected to the requested service.
Good later saw the vehicle after it had been towed back to AE German Car Service. The Drive described damage including a missing front bumper, a severely damaged front end, a raised hood and a shattered windshield. Good told Fox 11 that police said it was “debatable” whether the incident amounted to grand theft auto because she had entrusted the shop with the keys. That is Good’s account of what police told her; the report does not include a police statement or confirm whether a criminal investigation is open.
The garage declined to discuss details with Fox 11, saying only that its insurance company was handling the matter. Neither Good nor the shop was reported to have explained what caused the collision. The source material does not say whether the vehicle was declared a total loss by an insurer, despite the wording in the original headline.
Responsibility Depends on the Drive
The dispute turns on more than the fact that Good handed over the keys. A repair shop may need to move or road-test a vehicle as part of service, but the report does not confirm that this employee’s trip was authorized or related to the fluids check. Whether the vehicle was being used for shop business, taken home for another reason or driven for personal purposes could affect how the event is treated by insurers and authorities.
For vehicle owners, the case highlights the practical distinction between entrusting a car for repair and consenting to every use of it. The report does not establish legal fault or a final payment decision. Responsibility may depend on evidence about the employee’s purpose, the shop’s instructions, insurance coverage and the crash itself. Readers should not treat Good’s account of the police conversation as a legal ruling.
2013 Audi Q5 windshield replacement
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A Prior Case Offers Limited Context
The Drive cited an earlier Tennessee dispute involving a Mercedes-Benz C300 whose owner said a mechanic took it on a joyride, apparently while intoxicated. According to The Drive, the owner tracked the car to a bar parking lot and confirmed its location. A judge rejected the defense’s description of the trip as an “extended test drive” and awarded the owner $20,270; the mechanic was also still facing a criminal theft trial, the report said.
That Tennessee case is a separate matter, with different evidence and legal proceedings. It does not establish what happened in Good’s case or predict its outcome. The central question in Los Angeles remains whether the employee’s use of the Audi was authorized and what the evidence shows about the crash.
““It’s debatable whether or not it’s actually grand theft (auto) because I had entrusted them with my car.””
— Alicia Good, as quoted in Fox 11 Los Angeles
Key Details Remain Unverified
The reporting does not establish whether the employee had permission to take the Q5 away from the shop, whether the drive was a service-related test, or why the vehicle struck the barrier. It also does not provide a police account, crash report, witness statements or the employee’s explanation. The term “unauthorized” describes the dispute raised by the story, not a finding documented in the supplied reporting.
It is also unclear whether Good has filed an insurance claim or lawsuit, whether AE German Car Service’s insurer has accepted or denied coverage, and whether any criminal charge will be considered. The reported damage is extensive, but the material does not confirm an insurer’s total-loss determination.
Insurance and Investigation Outcomes
The next reported developments would be any findings from the shop’s insurer, a police investigation or a legal claim by Good. Those steps could clarify who had custody of the Audi, what the employee was authorized to do and how the collision occurred. No decision, charge, settlement or court filing was identified in the source material, so the outcome remains open.
Key Questions
What happened to Alicia Good’s Audi?
Her 2013 Audi Q5 was badly damaged in a reported collision with a Jersey barrier after an AE German Car Service employee allegedly drove it away from the shop. The exact circumstances have not been established in the supplied reporting.
Did the shop confirm that the drive was unauthorized?
No. The shop reportedly told Fox 11 that its insurer was handling the matter but did not discuss the details. The report does not establish whether the employee had permission to take the vehicle home.
Has police determined whether a crime occurred?
The source report does not provide an official police statement or confirm that an investigation or charge is underway. Good said police told her the theft question was debatable because she had entrusted the shop with the car.
Has the Audi been officially declared a total loss?
The reporting describes severe damage, but it does not say an insurer has declared the vehicle a total loss. That determination and any insurance decision were not reported.
What could determine who is responsible?
Relevant facts could include whether the drive was authorized and related to repairs, the employee’s account, crash evidence and the terms of applicable insurance. No final legal or insurance finding has been reported.
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